FAQs

Where are you located?

Our warehouse is located right outside of Washington, DC.

When will my order ship?

Orders ship via priority mail within 1-2 business days. Orders placed before 11AM EST typically ship same day. 

Is this company Black-owned?

Yes!

Where can I get the expansion packs?

We released three expansion packs through our Kickstarter campaign. We are preparing to release more and recommend you join our mailing list to be notified as soon as they're available.

Do you have an app?

Not yet, but IOTW (it's on the way)!

I have a video of us playing the game, how can I submit it?

Tag or DM us on IG, Twitter or Facebook at @CultureTags!

I'd like to make a bulk purchase or partner with your company, how can I reach out?

Send an email to sales@culturetags.com and our team will respond within 48hrs.

Do you accept returns?

No refunds will be issued. All sales are final. If your box arrives damaged, please email us at hello@culturetags.com with photos for an exchange.

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